Report a Repair

Welcome to Clarity Housing: Report a Repair

At Clarity Housing, we understand that a comfortable and well-maintained living space is essential for our tenants. We strive to provide you with a home that meets your needs and exceeds your expectations. Our commitment to excellent service extends to our responsive and efficient repair reporting system, ensuring that your concerns are addressed promptly.

How to Report a Repair:

Online Portal: Log in to your tenant portal on our website to report a repair easily. Navigate to the “Report a Repair” section, where you can detail the issue, attach relevant images, and submit your request. Our system will immediately notify our maintenance team, expediting the process.

Call our Helpline: If you prefer a more personal approach, our dedicated helpline is at your service. Call our support team, provide them with the necessary information about the repair, and they will initiate the process for you.

Visit Our Office: For those who prefer face-to-face interaction, you’re welcome to visit our office during business hours. Our friendly staff will assist you in reporting the repair, ensuring your concerns are logged and addressed promptly.

What Repairs Can You Report?

We encourage you to report any issues that affect the habitability, safety, or functionality of your home. This includes, but is not limited to:

  • Plumbing and leaks
  • Electrical problems
  • Heating and cooling issues
  • Appliance malfunctions
  • Structural concerns
  • Pest control needs

Our Commitment to You:

Swift Response: We understand that some repairs are urgent. Our team is committed to responding promptly to emergency repairs, ensuring the safety and well-being of our tenants.

Qualified Professionals: Our maintenance team consists of skilled and certified professionals. Rest assured, your repairs will be handled by experts who take pride in their work.

Transparent Communication: We keep you informed throughout the repair process. You’ll receive updates on the status of your repair, and our team is readily available to answer any questions you may have.

Feedback and Follow-up: After the repair is completed, we value your feedback. Our commitment to continuous improvement means that we take your experiences seriously, allowing us to enhance our services for all tenants.

At Clarity Housing, your comfort is our priority. Report a repair with confidence, knowing that our team is dedicated to maintaining the high standards you expect from your home.

Thank you for choosing Clarity Housing as your trusted housing partner.


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